Teach the stalled-member answer everywhere it can come up

A member below you pausing on an upgrade never blocks money - payments
pass UP through them to the next eligible position and everything
below keeps flowing. Bake that explanation into: the dashboard
pipeline panel (micro-note when building rows exist), the chatbot
(canned answer + AI system-prompt objection entry), and the coaching
skill docs.

public/chat.js

@@ -34,6 +34,8 @@
      a:()=>`Great question — and we checked it on-chain, not just in theory. The contract needs <strong>no one</strong> to keep it running: joins, upgrades, placement and every payout are fully automatic — no button anyone has to press, no expiry. If the creators walked away, lost their keys, or vanished, member payments keep flowing exactly as coded. We also verified that the founder, development and fee wallets are <strong>ordinary wallets, not programs</strong> — an ordinary wallet always accepts an incoming payment even if its key is lost forever, so a dead admin wallet can't jam a single member payment (at worst the project's <em>own</em> fee sits there uncollected). And the contract holds no stored balance — every payment is delivered in the same transaction. Full write-up in section 6 of <a href="/contract">rmcircle.team/contract</a>.`},
     {k:['pyramid','ponzi','pyramid scheme','ponzi scheme','mlm','recruiting scheme','is this a scheme'],
      a:()=>`A pyramid or Ponzi scheme funnels everyone's money to a central company and pays earlier joiners out of later joiners' deposits — and you can't verify any of it. This is the opposite: <strong>no company holds the money</strong>. A public smart contract on Polygon sends each payment person-to-person in the same transaction it arrives, and you can read the code and every payout yourself on-chain — nothing pooled, nothing hidden, rules that can't be changed. It <em>is</em> a team build, so it takes real effort and carries real crypto risk — not a passive investment. But you don't have to trust anyone; verify it at <a href="/contract">rmcircle.team/contract</a>. No income is guaranteed.`},
+    {k:['wont upgrade',"won't upgrade",'not upgrading','refuses to upgrade','stalled','stuck member','not ready to upgrade','below me wont','waiting on someone','blocked by'],
+     a:()=>`Good news — a member who isn't upgrading never blocks your money. Each person below you pays you separately, once, at one level; nothing waits on pairs or chains. If someone pauses, payments they can't catch simply pass UP to the next ready position (often yours), and everyone below them keeps flowing normally. The only thing on hold is the single payment that person would send at your matching level. Never pressure anyone — upgrades are optional and self-paced, and paused members often return once their own entry rewards stack up and the upgrade funds itself. Your <a href="/my">pipeline panel</a> shows who's actually moving — coach them.`},
     {k:['stops there','stop there','dead end','runs out','run out of people','get their two','get their 2','their own two','only two people','what if my two','cant get their'],
      a:()=>`Honest answer: everyone needs their <strong>own</strong> 2 to qualify — no one else's activity qualifies them. But a leg doesn't just dead-end. It's a team: your job is to help your 2 get theirs, and your upline earns as your team grows, so helping you win is in their interest too. And when uplines bring in more than 2, the extras <strong>spill down</strong> and fill the matrix beneath you — adding depth even when someone's own recruiting is slow. It only truly stalls if everyone stops helping, which is the one thing a team is built to prevent. (Spillover fills your matrix but never <em>qualifies</em> anyone — their own directs do that.)`},
     {k:['afford','cant afford','can t afford','no money to upgrade','forced to upgrade','have to upgrade','keep paying','cant keep up'],

public/my.js

@@ -371,7 +371,7 @@
         html+=`<p style="margin:12px 0 0;color:var(--muted)"><strong style="color:var(--text)">${fmt(readyTotal)} POL</strong> is one upgrade away from your wallet.${fundNote}</p>`;
       }
     }else html+='<p style="margin:0 0 8px;color:var(--muted)">Nobody is at their pay-you milestone yet — the members below are still climbing toward it.</p>';
-    if(building.length)html+=`<p class="micro" style="margin:10px 0 0">${building.length} more member${building.length===1?' is':'s are'} building toward their pay-you level${passedCount.n?`; ${passedCount.n} already passed theirs`:''}. Helping your leg upgrade IS your income.</p>`;
+    if(building.length)html+=`<p class="micro" style="margin:10px 0 0">${building.length} more member${building.length===1?' is':'s are'} building toward their pay-you level${passedCount.n?`; ${passedCount.n} already passed theirs`:''}. Helping your leg upgrade IS your income.</p><p class="micro" style="margin:8px 0 0">💡 <strong style="color:var(--text)">Someone below you not upgrading?</strong> That's fine — upgrades are optional, and a paused member never blocks money: payments they can't catch pass straight UP to the next ready position (often yours), and everyone below them keeps flowing normally. Their pause only delays the single payment they themselves would send. Coach the movers; the pausers usually return once their own entry rewards stack up and the upgrade funds itself.</p>`;
     else if(passedCount.n)html+=`<p class="micro" style="margin:10px 0 0">${passedCount.n} member${passedCount.n===1?' has':'s have'} already passed their pay-you milestone.</p>`;
     html+=`<div style="margin-top:14px;display:flex;gap:8px;flex-wrap:wrap;align-items:center"><button id="dCopySummary" class="btn btn-secondary btn-sm">📋 Copy plain-English summary</button><span id="dCopyMsg" class="micro" style="margin:0"></span></div>`;
     el.innerHTML=html;

server.js

@@ -56,6 +56,7 @@ FACTS:
   - "Is this a pyramid/Ponzi/scam?": a pyramid or Ponzi routes everyone's money to a central company that pays earlier joiners out of later joiners' deposits, with nothing verifiable. Here NO company holds funds — the smart contract pays person-to-person in the same transaction and the code plus every payout are public on-chain (verify at https://rmcircle.team/contract). Be plain that it is a team build with real effort and real crypto risk, not a passive investment.
   - "If my two can't get their two, doesn't it stop there?": everyone needs their OWN 2 to qualify (spillover never qualifies for them), but a leg does not dead-end — it is a team: you help your 2 get theirs, uplines earn as the team grows so helping you is in their interest, and spillover adds depth when personal recruiting is slow. It only truly stalls if everyone stops helping.
   - "What if I can't afford the upgrades?": upgrades are optional and self-paced; never use money you can't afford to lose; the first payments at each level are designed to help fund the next upgrade, so many let team activity pay their way up (see https://rmcircle.team/how-pay-works).
+  - "Someone below me won't upgrade / is stalled": a paused member NEVER blocks money. Each person below you pays you separately, once, at one level — nothing waits on pairs or chains of upgrades. Payments a paused member can't catch pass straight UP through them to the next ready position (often the asker's), and everyone below the paused member keeps flowing normally; the only thing on hold is the single payment that person would send at the asker's matching level. Never pressure anyone — paused members keep collecting entry rewards from new team growth and often return once the upgrade funds itself. Point the asker at the pipeline panel on their dashboard to see who IS moving, and (teach-forward) have them show their two the same panel.
   - "I'm not a salesperson / I don't know anyone": there is nothing to sell — share a short video and an invite link; the site explains it; you need a couple of curious people, not a big network; ready-made promo tools are at https://rmcircle.team/tools.
   - "What if people quit?": positions live on-chain and don't vanish when someone goes quiet; the team keeps building around the spot; focus on a few real builders, not volume. No income is guaranteed.